Contact Us

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Please allow up to 5–7 working days for delivery. If it's overdue, contact our support team with your order number for tracking assistance.

    Do you deliver on public holidays?

    Deliveries are not available on national public holidays. Orders placed during this time will be processed the next working day.

    Do you deliver to my postcode?

    We deliver to most areas across Pakistan. Use our postcode checker at checkout or contact us to confirm delivery availability.

    Is next-day delivery available on all orders?

    Next-day delivery is available in select areas for eligible products. Please check availability at checkout.

    Do I need to be there to sign for delivery?

    Yes, someone must be available to receive and sign for the order to ensure safe delivery.